Terms & Conditions

These Terms and Conditions apply to all purchases made through the website of Bianca's Boutique London, reachable at info@biancasboutiquelondon.com.

1. Applicability

By placing an order through our website, you agree to these Terms and Conditions.

2. Product Information

We make every effort to provide accurate and up-to-date product descriptions and information. However, typographical errors or inaccuracies may occur. Bianca's Boutique London reserves the right to correct any errors at any time.

3. Ordering and Payment

Orders are processed once full payment has been received.
Available payment methods may vary depending on your country or region.
It is the customer’s responsibility to verify which payment methods are available in their location.

4. Processing and Delivery

• Processing time: 1–3 business days

• Shipping time: 3–7 business days (depending on destination)

• Shipping origin: All orders are shipped directly from our supplier in China.

Please note that delivery times may vary due to international logistics, customs processing, or unforeseen delays.

5. Returns and Cancellations

Please refer to our separate Return Policy for all conditions and procedures regarding returns, cancellations, and refunds.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information shows that the package was delivered to the address provided by the customer.
Always ensure that your shipping address is entered correctly at checkout.

7. Intellectual Property

All website content—including text, images, logos, and design—is the property of Bianca's Boutique London and may not be used, reproduced, or distributed without prior written permission.

8. Complaints Procedure

Complaints can be submitted in writing via info@biancasboutiquelondon.com.
We aim to respond to all complaints within 5 business days.

9. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.