Shipping & Delivery Policy

We strive to deliver your order as quickly and accurately as possible. Below you will find all information regarding our shipping and delivery procedures.

1. Processing Time

All orders are processed within 1 to 3 business days.
Once your order has been shipped, you will receive an email containing your tracking information.

2. Delivery Time

The average shipping time is 3 to 7 business days, depending on your location.
Please note that delays may occur during busy periods or due to customs inspections and international logistics.

3. Shipping Method & Origin

All orders are shipped directly from our supplier in China.
Depending on the destination country, customs fees or import duties may apply. These costs are the responsibility of the customer.

4. Shipping Costs

Shipping costs are displayed at checkout.
They depend on the weight of your order, the destination, and the selected shipping method.

5. Shipping Responsibility

• If tracking information shows that a package has been delivered, responsibility lies with the customer.

• Please double-check your shipping address. Any errors must be reported within 24 hours after placing your order.

6. Contact

For any questions regarding shipping and delivery, you can reach us at:
info@biancasboutiquelondon.com